Swan Hill's Kennedy's Showcase Jewellers has picked up the organisation's International Retailer of the Year 2020-2021 award - for the worst year of the pandemic.

Rosie Ficarra, who has owned Kennedy’s Showcase Jewellers for the past 17 years, says they had to pivot quickly when the pandemic hit.

“We already had an e-commerce website, we just really needed to learn to promote and use it,” ...