Home » Opinion » Service gaps

Service gaps

ACCESS difficulties and service gaps in Swan Hill’s mental health sector are endangering the lives of vulnerable local people. 

Getting in touch with someone on the ground who can physically render assistance to a person in a crisis is extremely difficult.

Phone hotline service Lifeline is a fantastic option for many people in need (and we urge anyone in distress to call it on 13 11 14), but alone, it’s not enough. The problem remains.

There were 2361 suicide deaths in Australia in 2010, 229 more than were recorded in 2009, with men aged between 40 and 44 the most likely end their own life.

We need trained mental health professionals available for emergency response around the clock to deal with local people in crisis and prevent these statistics from rising.

Referring someone to a service in Mildura, Bendigo or Kerang is simply not good enough.

This seemingly endless referral process is another common gripe amongst local patients.

In some cases, desperate people in the midst of a serious episode have been told someone from Mildura (or myriad other places) will contact them, only to go weeks without hearing from anybody.

Our journalists have been pursuing this story for weeks now and some local welfare organisations have still not returned our calls, presumably because they are inundated with work. 

Others referred us on to parent offices in Bendigo and other larger cities who were similarly unhelpful. Some, disgracefully, had incorrect contact details listed in the public domain.

If a team of journalists have trouble tracking these people down, imagine the difficulties a distraught, potentially suicidal person with nowhere to go would experience!

The Guardian is not interested in attempting to allocate blame to a particular service or group.

Why not? Because local welfare services are at full capacity, politicians around the country recognise the need for better services, and local community members have vociferously campaigned for better services in Swan Hill for some time.

It is our hope that by discussing this topic we will help to break down the taboo surrounding this serious issue and encourage people to discuss potential solutions. 

Let us know your positive suggestions and constructive thoughts by commenting on our Facebook page, sending us an email or writing us a letter.

Call Lifeline on 13 11 14 if you are in need of assistance.

Digital Editions


  • Rams charge towards top spot

    Rams charge towards top spot

    THE final round of the Northern Valley Premier League is upon us, and it’s a two-battle for first place on the ladder, contested between Murray…

More News

  • Back to school blessing

    Back to school blessing

    ANGLICAN NEWS It was great to have students and adults bringing symbols of their planned 2026 learning to be blessed on Sunday. Along with the blessing, Rev Julie gave appropriate…

  • SHDCA Round 12 Cricket Previews

    SHDCA Round 12 Cricket Previews

    Nyah District v RSL While last Saturday’s abandoned round has all but sealed reigning premier Nyah District’s fate, the Demons will still have plenty to play for when they host…

  • Training policy axed in council clash

    Training policy axed in council clash

    A COUNCILLOR training policy has been thrown in the bin, with one councillor labelling it an “overreach and a policy that we don’t need”. The policy was designed to formalise…

  • Homecoming to Mallee roots

    Homecoming to Mallee roots

    AFTER a lifetime of exhibiting and working in countries across the globe, woodturner and sophisticate Terry Martin has returned home. The internationally acclaimed artist grew up in the early 60s…

  • Design nominated for global award

    Design nominated for global award

    A SCHOOL shaped by care is now in the global spotlight. The redeveloped Swan Hill Specialist School, designed by WHDA, has been nominated for the 2026 ArchDaily Building of the…

  • Bursary backs students

    Bursary backs students

    TERTIARY students completing placements or intensive units in 2026 can now apply for up to $1000 in support through Country Universities Centre Mallee. CUC Mallee has received a $15,000 contribution…

  • Roundabout rut

    Roundabout rut

    SWAN Hill Rural City Council Mayor Stuart King is driving change when it comes to the condition of roads, hoping for a smoother start to 2026. Cr King has written…

  • Second Mallee branch for One Nation

    Second Mallee branch for One Nation

    AS One Nation surges in popularity across the country, the right-wing populist party’s Mallee supporters voted to establish a second branch in the region at the weekend. The expansion comes…

  • Police condemn ram raid

    Police condemn ram raid

    POLICE say they are disappointed criminals targeted a “nice part of the world” after an alleged ram raid on a Swan Hill tobacco shop left staff shaken and offenders still…

  • Community worker with no fuss

    Community worker with no fuss

    CHRIS Pearce laughs when he talks about the Australia Day citizen award, a slightly embarrassed chuckle that gives him away straight away. “Everyone gets in, has a bit of a…